Officeworks - Helping customers to recycle e-waste

As the use of technology products continues to increase, so too does the electronic waste that is generated as products reach the end of their life cycle. By providing customers with solutions to recycle e-waste, valuable materials can be recovered and reused, contributing to a more circular economy while also limiting environmental impacts caused from sending waste to landfill.   

During the financial year, a total of 1,061 tonnes of e-waste, including computers, printers, ink and toner cartridges, mobile phones and batteries were collected for recycling. Despite some disruptions in providing this service to customers due to COVID-19, this represented an increase of 22 per cent on the prior year. The increase in volume was in part due to the installation of new recycling collection infrastructure in 54 stores, which enables a greater range of products to be collected for recycling at stores and addresses previous issues such as potential theft.

Officeworks customers are increasingly looking for ways to responsibly dispose of unwanted items in a secure way. Providing free, easy and secure recycling services is another way to meet customer needs and provides another reason to visit an Officeworks store. Recognising the risk of incorrectly recycled e-waste, Officeworks has worked with recycling partners to implement initiatives such as GPA tracking to improve transparency and accountability.

Officeworks will continue to upgrade the recycling stations with all stores expected to have the new recycling station by December 2020.