Sourcing wood-fibre responsibly

As a leading retailer of paper products, Officeworks recognises the importance of responsible and sustainable sourcing of products that contain wood-fibre. All suppliers of products containing wood-fibre must disclose detailed information before those products can be ordered. If the supplier is not able to provide credible third-party certification, then it must provide other detailed information including timber species and harvest location.

Officeworks acknowledges the  FSC® as the leading forestry certification scheme due to its high environmental and social standards for responsible and sustainable forest management, as well as its chain of custody processes and balanced governance structure. During the year, Officeworks reconfirmed its commitment to sustainably sourced paper and reiterated its goal that by December 2020, all paper products are to be FSC®-certified or made from 100 per cent recycled content. Recognising that a long-term approach is required in order for supply chains to adapt, the targets were established in 2015 after stakeholder consultation and communicated in 2016, with regular subsequent discussions occurring between industry groups and environmental NGOs. As at the end of the 2019 financial year, 81 per cent of all paper products sold at Officeworks met this criterion, up from 68 per cent at the end of the 2018 financial year.

For furniture suppliers who cannot provide FSC®-certified products, a third party undertakes a chain of custody audit to verify the legality of timber sources. Suppliers that are unable to meet the documentation requirements may be required to find an alternative raw material provider. All suppliers of timber and wood-based products are required to adhere to the Officeworks Sustainable Wood Fibre Policy.

Officeworks continues to work with all stakeholders to ensure that wood and paper products are sourced from responsibly managed sources.