Frequently asked questions


How can I join the Wesfarmers Email Alert list and what happens when I join?

You can subscribe to receive notification of annual reports, notices of meetings, and important company announcements by email by following this link.

Wesfarmers shareholders can subscribe to receive notification of annual and half yearly reports, notices of meeting, electronic proxy voting and other important company announcements by email, post or not at all, through a free service hosted by Computershare Investor Services Pty Ltd.

By choosing to receive this information electronically, shareholders can keep up to date with company announcements, help save the environment and reduce printing and mailing costs.

Your contact information will not be used for any other purpose nor will it be passed onto any third party. You can simply unsubscribe your address if you no longer wish to use this service.

Non-shareholders can subscribe to receive email notification of important announcements by subscribing here.

What format are electronic copies of Wesfarmers Limited reports in?

Wesfarmers reports are provided in Adobe ® Acrobat ® format. The Adobe Acrobat Reader or Plug-in is required to view this document. These are available free and for more information, visit the Adobe Acrobat download page. If you do not have access to the Adobe Acrobat viewer then a copy of the annual report can be obtained from the company.

How can I find out more information about my shares?

The Wesfarmers share register is managed by Computershare Investor Services Pty Limited (Computershare).

Computershare provides a number of services which can be accessed online. When accessing some information online you may be required to enter your Security Reference Number (SRN) or Holder Identification Number (HIN) as shown on your Issuer Sponsored/CHESS statements and other personal details such as your postcode.

Alternatively, you can call the Wesfarmers shareholder information line on 1300 558 062 to facilitate these requests over the phone.

I want to buy or sell my Wesfarmers shares. How can I do this?

If you wish to trade securities and shares on the Australian Stock Market, you will need to contact a licensed stockbroker or online broker to arrange the transaction.

Alternatively if you have already registered with Computershare Investor Centre, you can opt to sell your Issuer Sponsored securities through the Visitor Trade facility; click here to log into Investor Centre.

There are many broking providers that you may choose from, most of whom can be found in the Yellow Pages or on the ASX website.

If your securities are broker sponsored and you are wishing to make a trade on these securities you must contact the sponsoring broker.

Where can I find out about the history of Wesfarmers shares?

Click here for more information on Wesfarmers shares, including historical data.

What is the Wesfarmers share dividend 'record date' / 'ex dividend' date?

For more information on Wesfarmers shares, including the dividend 'record date' and 'ex dividend' date, click here.

When are dividends paid?

For more information on Wesfarmers shares, including when dividends are paid, click here.

Are shareholders entitled to a discount card at any of your businesses?

A discount card for shareholders is not currently planned for the following reasons:

  1. We believe that the fairest and best way to reward shareholders is by providing a satisfactory return to shareholders through the payment of dividends and a strong share price;
  2. Our pricing policy is based around providing all customers with "best value prices". To offer further discounts to special interest groups, including our shareholders, would detract from this successful pricing approach and also directly affect profitability;
  3. A discount card provides a benefit for retail shareholders only; institutional investors will not be able to use the card. Wesfarmers has an obligation to treat all shareholders equally and to provide such a benefit would be discriminatory.
I was a Coles shareholder prior to Wesfarmers buying the Coles Group. How can I find out information about my shares now?

Call the shareholder information line on 1300 554 474.

I have not received / I have lost my last dividend cheque. What should I do?

For lost cheques or other dividend enquiries you should contact Computershare Investor Services Pty Limited (Computershare).

You can contact Computershare either by emailing them or by calling the Wesfarmers shareholder information line on 1300 558 062. When accessing some information online or by phone you may be required to provide your Security Reference Number (SRN) or Holder Identification Number (HIN) as shown on your Issuer Sponsored/CHESS statements and other personal details such as your postcode.

I have an investor related question, who should I contact?

For investor queries, please contact [email protected].